Privacy Policy

Conditions


This policy applies to the company Les produits Sol y Tierra (9418-1401 Québec inc) and its brands The House of Bamboo mc, its websites https://solytierra.shop its social networks on Facebook, Instagram, Pinterest, LinkedIn and any newsletter created on MailChimp and messages on Google My Business.

Last updated date: July 12, 2021



Respect for your privacy is of the utmost importance to Sol y Tierra products, which is responsible for the platforms named above.

The purpose of this privacy policy is to explain to you:



How your personal information is collected and processed. Any information that can identify you should be considered personal information. These include your first and last name, your age, your postal address, your email address, your location or your IP address;



What are your rights regarding this information;



Who is responsible for processing the personal information collected and processed;



To whom this information is transmitted;



Optionally, the site's policy on cookies.



This privacy policy supplements the General Conditions of Use, which you can consult at the address below:

or by communicating with us through the Contact tab.



1. COLLECTION OF PERSONAL INFORMATION

Our website is equipped with Google Analytics, Facebook Pixel analysis tracking odes.

We do this in the sole purpose to optimize our advertisement campaigns by analyzing your social demographics. Our tracking codes does not allow us to analyze individuals, just the average age, gender and country of incoming website visits.

For the people interested to stay in touch and get the lasts news, we collect the following data:

We collect the following personal information:



Last name



First name



Address



Postal code



Email address and IP address



Telephone / fax number



Profession



Other (s):
Facebook profile. Any information collected is for the purpose of facilitating marketing and after-sales service with Sol y Tierra. We keep in touch with our customers for new products, events or any other information related exclusively to the goods offered on this website.



The personal information we collect is collected through the collection methods described below, in the "Forms and methods of collection" sections and following.



2. FORMS AND METHODS OF COLLECTION

Your personal information is collected through the following methods:



Website registration form



Other (s):
You can follow our daily life on our Facebook page. We reserve the right to contact you via personalized e-mail or via newsletter a few times during the year.



We use the information thus collected for the following purposes:



Order tracking



Information / Promotional offers



Contact



Other (s):
This privacy policy was written using a guide from a legal advice website. Our interest is to promote our products to municipal customers or businesses in Quebec, Ontario and the Maritime provinces of Canada.





3. SHARING OF PERSONAL INFORMATION

Personal information collected by the site is not transmitted to any third party and is only processed by us. We respect your privacy as we do with ours.



4. PERIOD OF RETENTION OF PERSONAL INFORMATION

The person in charge of the processing of personal information will keep in his computer systems of the site and under reasonable conditions of security all the personal information collected for an indefinite period and while the site is on the Internet.



5. HOSTING OF PERSONAL INFORMATION

Our site is hosted by: SquareSpace, web provider, headquartered at the following address:

8 Clarkson Street, Manhattan's West Village, NY United States

The host can be contacted at the following link: https://support.squarespace.com/hc/en-us.

The personal information that we collect and process is transferred to the following country (ies): United States.



6. RESPONSIBLE FOR THE PROCESSING OF PERSONAL INFORMATION

a) The person responsible for processing personal information

The person responsible for processing personal information is: Bernat Riera. He can be contacted as follows:

By email berrivi @ me. com or through the Contact tab of this website or any messaging on our Facebook, Instagram or TikTok page.

The person in charge of processing personal information is responsible for determining the purposes and means used for processing personal information.


b) Obligations of the person responsible for processing personal information

The person responsible for processing personal information undertakes to protect personal information.

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